Frequently Asked Questions
Orders & Shipping
How long does shipping take?
- Standard shipping: 3-7 business days (USA)
- Express shipping: 2-3 business days (USA)
- International: 7-14 business days
Track your order here.
Do you ship internationally?
Yes! We ship worldwide. Rates and delivery times vary by country. See our shipping policy for details.
Returns & Exchanges
Can I return my order?
Yes! Unworn items with tags can be returned within 30 days. Start your return here.
How long do refunds take?
Refunds process within 7-10 business days after we receive your return.
Products & Sizing
How do I know my size?
Check our detailed size guide for measurements.
Are your products ethically made?
Yes! We’re committed to sustainable practices. Learn more in our sustainability section.
Payments
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and Afterpay.
Is my payment secure?
Absolutely. We use 256-bit SSL encryption for all transactions.
Account Help
How do I reset my password?
Click “Forgot password” on our login page.
Can I change my order?
Contact us immediately via our contact form. We’ll try to help if your order hasn’t shipped.
Still Need Help?
Visit our Help Center for more information.